Hi Gramps, glad you're enjoying your Tow-Pac.
I've got around 3000 miles on mine and enjoy it almost everyday. I do 2 up riding maybe 15 or 20% of the time. Without the tp it would be 0% as I am not comfortable holding the extra weight.
I don't think it is designed to be ridged as the flexing allows it to absorb some of the bumps. I just wish I'd made my saddle bag mounts higher because when the big bags are on, the fenders bounce and hit them at times. Sounds like another "opportunity" one day. The inside wheel does come up at time but it seems ok. TP said that was normal. Had even looked at a few mods that would make it stifferor ad shocks fom the grabbars to the front of the fenders for the flexing and bumping the saddle bags but don't see where it is really needed other than just something to piddle with. Be easier just to raise the bags.
Got a little over 7000 miles on it so in about 500 miles will probably take it off for the dealer to do the service at 7500. Maybe by then the rear tire will need replacing and will mount the new tire and some Icon shocks. Haven't ridden it 2 wheel in so long don't know if I'll ride it to the dealer or trailer it the 80 miles each way. Any way the tp will be going back on it as I do like it.
When mine is sitting on level ground you can reach down and turn either of the training wheels without much trouble. May experiment with them when I change the tire as the car tire is larger and it will need adjusting then anyway.
I did go down a levy a few weeks ago and could not get enough traction to come up the grass. Was fortunate that there was a concrete area going back up that I could use and it worked fine. Had one of the grandkids on the back and he thought that was great fun.
Keep enjoying it ...Sonny